NHTSA Complaint #11481302 — 2016 HYUNDAI TUCSON

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11481302
Vehicle 2016 HYUNDAI TUCSON
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

on multiple occasions the transmission failed to engage at slow speed then lunges forward when it does. it happens when your at a stop accelerate slowly to about 10 mph get off the accelerator then re-apply it. the engine revs but the transmission acts like it goes into neutral then catches a gear and lunges forward. It is unsafe because the driver behind you can hit you from behind, which almost happened to me, or you can hit the car in front of you when it lunges or worst hit a pedestrian because of the unpredictability of the transmission/ engine power engagement. The so called fix was a software issue that didn't fix it. mine still has it and when i told the dealer they said they couldn't duplicate the problem BUT it has happened so many times to me that i can make it fail. Hyundai should be accountable for this but no one ever listens to the consumer until its to late. it asks below when it happened but it started shortly after i purchased the car and happened multiple times. but the one i absolutely remember was when i had my daughters in the car right after my daughters birthday.

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