NHTSA Complaint #11481273 — 2019 TOYOTA HIGHLANDER

ENGINE issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11481273
Vehicle 2019 TOYOTA HIGHLANDER
Component ENGINE
Date of Incident
Date Filed
Mileage 40,000 miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

The contact owns a 2019 Toyota Highlander. The contact stated while his wife was driving in a parking lot at approximately 2 MPH, the vehicle suddenly accelerated without the contact's wife having depressed the accelerator pedal. The vehicle crashed into a railing in the garage. The contact stated his wife had not noticed any warning lights. The vehicle had minor damage to the front grill and bumper there were scrapes and dents on the driver's side front fender and also to the passenger side front fender. The vehicle was drivable. The contact drove the vehicle to a local dealer, the vehicle had not been diagnosed. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 40,000.

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