NHTSA Complaint #11481198 — 2011 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11481198 |
| Vehicle | 2011 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | KS |
Consumer Description
The power steering suddenly went out. A "power steering assist fault" warning light came on. No power assist was available and the vehicle became extremely difficult to steer. Fortunately, I was traveling at a low rate of speed and was able to safely steer off the road.If this had occurred while taking a corner, it could have been catastrophic. When restarted, the steering worked again and the warning light went out. Since this happened, it had reoccurred twice, making the vehicle unsafe to drive.
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