NHTSA Complaint #11480668 — 2012 HYUNDAI SONATA
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11480668 |
| Vehicle | 2012 HYUNDAI SONATA |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WA |
Consumer Description
Engine failed while driving, causing vehicle to stall and forced to the side of the road while transporting children. I had vehicle towed to dealership and learned that this was a known manufacturing defect, one that I had previously had recall service to repair and eventually a class action lawsuit. I had previously taken the vehicle to the dealership to perform recall repair. They claimed this repair was completed, even though the defect still remained and caused engine to fail. The mechanic advised that a rod from engine was discharged, which "could have killed someone". The dealership initially approved an engine replacement due to known defect and class action lawsuit settlement, but then denied repair due to unrelated branded title. Hyundai corporate refuses to take responsibility for this defect, due to title status, that could have seriously injured or killed someone. One Hyundai agent advised during a phone call on 8/22/22 that Hyundai is not responsible for remedying any manufacturing defects if the vehicle has branded title, which is in contradiction to federal law. This is a grave safety concern and should be investigated by the NHTSA. I would be glad to participate in such an investigation, providing call records, names of witnesses, statements and documents as needed.
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