NHTSA Complaint #11480512 — 2020 JEEP WRANGLER
STRUCTURE:INTERIOR PANELS:SUN VISOR issue reported to NHTSA
Vehicle Towed
Complaint Details
| ODI Number | 11480512 |
| Vehicle | 2020 JEEP WRANGLER |
| Component | STRUCTURE:INTERIOR PANELS:SUN VISOR |
| Date of Incident | |
| Date Filed | |
| Mileage | 37,660 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | Yes |
| State | CO |
Consumer Description
The contact owns a 2020 Jeep Wrangler. The contact stated the front driver’s and passenger’s side sun visors would fall independently. The contact stated the sun visors were to remain upright. The contact took the vehicle to the local dealer and was informed that the sun visors needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 37,660. The consumer stated after reaching out to the dealer with no success, Stellantis was able to reach the dealer and both visors were replaced on 08/31/22.
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