NHTSA Complaint #11480335 β€” 2017 SUBARU FORESTER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11480335
Vehicle 2017 SUBARU FORESTER
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

Noticed sputtering in my car. Took it to dealership. I was told I needed condenser and compressor. When googled, there was a recall for condenser for Subaru Forester 2017 model. The dealership told me that it’s only vin# specific for that reason not covered under recall. That was a shock. Same model and year but they would only cover certain vin #? For the same known issue? Why? It should cover all vin # for the safety of the consumer. I am writing to report the issues encountered so far with this vehicle. 1. Batteries were leaking prematurely, I got it replaced 4 months ago 2. Need condenser and compressor replaced at less than 60,000 miles for a newly car purchased car from dealership. Please look in to this issue if reported by more consumers for safety reason and also to hold the company accountable for faulty parts. Thank you.

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