NHTSA Complaint #11710736 — 2017 SUBARU FORESTER

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11710736
Vehicle 2017 SUBARU FORESTER
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

There was a recall on this vehicle from 2022, and we did not own this vehicle at that time. Recall passenger side airbag contact under seat can cause fire or electrical issues. I contacted Subaru and they said the recall was satisfied in 2022. If that's the case, the repair piece must have been faulty as the issue has come back. The dealership I took the car to said they have seen about 4 of this same issue within the last two weeks. Subaru is unwilling to assist in this, and I cannot pay the 1800.00 dollars the dealership wants to repair this vehicle. I've asked more questions of Subaru since their answer and have not received a response. I would like to know why their website says this was complete July 15, 2025, not 2022. It was not complete in 2025, or we would have had the repair done. Any help in getting someone to see if this is in fact another recall and how to tell if the recall was truly completed in 2022, possible faulty recall parts now. This is crazy if numerous folks have gone in with the same issue. We need Subaru to take a good look at this.

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