NHTSA Complaint #11540854 — 2017 SUBARU FORESTER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11540854
Vehicle 2017 SUBARU FORESTER
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MT

Consumer Description

After driving the vehicle I will arrive at my destination. I will stop, continue pressing the vehicle break while moving the shifter from drive to park. Then, I turn the key to the off position in an attempt to remove my key from the Ignition. About 40-50% of the time, the key can not be removed. In order remove the key I will have to do one of the following: Option 1. Let my foot of of the break, pause, then press my foot hard on the break peddle, move to shifter from park to drive, while continuing to press my foot down hard on the break peddle, move the shifter back from drive to the park position. Often I will have to repeat this process several times to remove the key form the ignition or attempt Option 2.. Option 2. When Option 1 above does not work, with the vehicle turned off and I park, I will release my foot from the break, pause, press down on the break, start the ignition, place my vehicle in drive or reverse (depending how I am parked) and drive the vehicle 2-3 feet, stop and repeat step 1 above. Again, I many have to try this procedure several times. Option 3. After 5-10 minutes and several attempts, I will give up, turn the vehicle off, place it in park, and leave the car unlocked with keys in the ignition. I'm not sure why this has not been addressed prior as I have found several articles from 2008 to 2020 on the same issue, specifically on Subaru's.

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