NHTSA Complaint #11479286 — 2011 HYUNDAI SONATA
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11479286 |
| Vehicle | 2011 HYUNDAI SONATA |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MD |
Consumer Description
On March 5, 2020 I was entering a highway and increased my speed a little so I can get into my lane. After I made it into the highway my car lost power in the middle of the road and immediately would not go past 20 mph. I had to drive slowly and get all the way over into another lane and stopped in a nearby neighborhood. I went to not having any dashboard indicators to now a check engine light, oil light, and ABS. I checked my dip stick to see how much oil did I have in my car and I was completely empty but I was not due for an oil change yet. I had to get my car towed to my home. The next day, we tried to let my car rest so it sat. On that Morning, I drove my car maybe 8 minutes up the road to stop at an auto zone place. There weren’t any dashboard lights so I assumed my car was okay. The representative did a diagnostic on my car and he said he didn’t find any problems except I needed my brakes worked on & I didn’t have any oil. He put new oil in my car and told me I should be able to drive it up the road to my mechanic. I let my car run a little with the oil topped off and maybe drove no more than 15 minutes before those previous dashboard lights appeared on my car again and my car stopped power and wouldn’t drive any more than 20 mph. Long story short, I had to get my car towed twice since then. To my mechanic and then to the Hyundai dealership in Gaithersburg, MD. The rep. at the dealership said her mechanic recommended that I get an engine combustion cleaning, a new pcv valve and a oil change because I didn’t have any oil in my car. I told her that was weird because I had put oil in my car from the auto zone place and I believe my car must be leaking oil. Today, August 15th I am still having problems with running out of oil before my oil change mileage and date and I am not having any indicators on my dashboard to alert me. This can cause me to drive around without knowing and my engine can lock. That is a safety issue!!
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