NHTSA Complaint #11478853 — 2017 HONDA PILOT

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11478853
Vehicle	2017 HONDA PILOT
Component	POWER TRAIN
Date of Incident	August 5, 2022
Date Filed	August 11, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

Vehicle would shift into neutral upon acceleration such as when passing and take up to a minute to reengage in a gear to continue acceleration. Generally happened at 50-60mph on the highway. Called dealer multiple times and brought in at 47,000 mi, but no codes generated by vehicle and dealer couldn't replicate. Finally at 81,000 transmission completely failed on a busy highway exit ramp and car could not be put in gear. Blocked traffic for 2 hours before car could be towed to the dealer. It appears Honda had transmission based recalls up to 2016 but not 2017 model year.

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