NHTSA Complaint #11478637 — 2011 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11478637
Vehicle 2011 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State HI

Consumer Description

My vehicle has an excessive oil consumption issue that started approximately in September 2021 after I got an oil change and had to put more oil in it after about 2 months when the oil change light went off. I have taken the vehicle to 2 different mechanics and they are unable to find an oil leak. There has been no oil leaking on the ground, no burning smell, no smoke showing, but the oil is somehow being consumed rapidly. The check oil light has not gone off since. I literally have to check the oil level every 2-3 weeks to check the levels. I got another oil change in February 2022 and have had to put 12 quarts in since that time. In July 2022 my car started driving funny with low power issues and the check engine light came on. I had the spark plugs and coil packs replaced. Now I'm dealing with low power on inclines and the catalytic converter now needs to be replaced. The mechanic believes it's due to the excessive oil consumption issue. It's my understanding that several Hyundais have been recalled due to excessive oil consumption issues. The contact has stated that during one incident, the vehicle lost power going up an incline. The oil levels were checked and were normal. A tow truck mechanic was able to get the vehicle started back up so that the contact could drive it home. The contact took the vehicle to a mechanic and was told the catalytic converter was bad. Unfortunately, the part is on back order and the vehicle is unable to be repaired. Aside from the catalytic converter, the vehicle has an oil consumption issue.

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