NHTSA Complaint #11478512 — 2013 HYUNDAI SONATA

Driving at freeway speed and car shutdown. Multiple warning lights and warning alert continuously chiming just like connecting rod bearing Recall campaign 953 states. Car went into Limp Mode. I called and had a tow truck take the car to Hyundai service center. Service center contacted Hyundai and was instructed to borescope engine, take pictures, etc and send data to Hyundai. Took one week to hear back that Hyundai concluded it supposedly isn’t rod bearing failure even though the car is doing everything Campaign 953 says it would if rod bearing failure is the issue. I asked the service center if my vehicle had campaign 953 knock sensor software installed and they told me no because it didn’t affect the hybrid models, which is not true as the recall states Hyundai Sonata hybrids from 2011-2013. I believe my vehicle has been damaged by the issues prompting Hyundai to issue the recalls and do not want to pay for my vehicle. They did not get an independent center to make a determination. Of course they aren’t going to claim it as their fault if they are the only ones who get to check it. I believe Hyundai knows these vehicles pose a risk to owners lives and choose money over our lives. If you look up the other engine issues on this site you will see that the VINs are very similar and likely very close in manufacturing protocols, hence so many having these life-threatening issues. I asked the service center how much it would cost for an engine and they told me that since Hyundai has a lot of issues with parts to fix this issue that they would have to rebuild the engine at a cost of $17-18,000! An outside source should be able to check the issue and give Hyundai their findings in order to properly address this very dangerous issue.