NHTSA Complaint #11478423 — 2018 CHRYSLER PACIFICA PLUG-IN HYBRID

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11478423
Vehicle	2018 CHRYSLER PACIFICA PLUG-IN HYBRID
Component	POWER TRAIN
Date of Incident	August 3, 2022
Date Filed	August 9, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

2108 Hybrid Pacifica stalled a couple of times on freeway on our recent trip . Here are the details : About 2 hours after driving on freeway. - then, dashboard showed few errors and eventually showing "service charging system" - then displaying "shift to P to start" and "D" symbol is flashing. - after this, pacifica van lost power ( pushing accelerating do nothing ) but steering, brake seems OK and I had to steer the car to freeway shoulder and then turn off the car and start again after a few minutes and can start the car again but "engine check light" is on for at least 24 hours after. - After starting again, then a half a hour later, it happened again with same symptoms as above. The car has about 40,000 miles and running in gas mode only. These are very dangerous situation and luckily this time, I had time to steer the Pacifica to a complete stop.

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