NHTSA Complaint #11577741 — 2018 CHRYSLER PACIFICA PLUG-IN HYBRID

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11577741
Vehicle	2018 CHRYSLER PACIFICA PLUG-IN HYBRID
Component	POWER TRAIN
Date of Incident	March 5, 2024
Date Filed	March 16, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

When traveling at interstate speeds, the van suddenly went into limp mode going from 75 mph to less than 30 mph in seconds. It then told me I needed to get off the road and power down the vehicle or it would be done for me. I had to put in the flashers and take the van across 6 lanes of traffic. I had a letter from Chrysler from last summer stating was a possibility, but they just said to come in if it happened. There was no preventative measure offered. My van had to be towed to the dealer.

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