NHTSA Complaint #11478298 — 2021 FORD EXPEDITION

We have a 2021 Platinum Expedition that we purchased new in January of 2022. Our vehicle has had electrical/computer issues from the time of purchase. The lane keep assist did not work until the vehicle was updated or reset. The windshield wiper sensor has been replaced twice but continues to not alert me when the fluid is getting low. I am alerted of low fluid the second I am completely out of windshield washer fluid. The tpms has been a problem from time of purchase. My tire pressure display is accurate but cannot alert me when the tire pressure is low. These issues are “fixed” at the dealerships but begin to fail once I have my car back. The infotainment screen is also glitchy and gets stuck from time to time. I have to turn the vehicle off a few times and then I can begin navigating again without disruption. We bought this vehicle with an intent to tow our travel trailer. Our expy is rated to tow up to 9300 lbs. Our trailer was under 7 fully loaded. We went on one trip about 2 hours away and that was our last. We sold our trailer due to how badly our vehicle towed. My husband white knuckled the steering wheel the entire drive there and back. Our vehicle felt as if it was not in control at all. I decided to tow my brothers travel trailer that was around 4,000 pounds and our vehicle failed once again at towing safely. Our vehicle was swaying and completely unstable for the brief ride we took on the tollway going 60-65 mph. I have been dealing with Ford corporation for 8 months now. I am completely exhausted from being told to go back and forth to dealerships to get these issues addressed. Ford does not take these complaints seriously at all. I was actually told that it is not the vehicles fault for towing poorly. We must not of towed a compatible trailer! Dealerships will intentionally not document service appts or delete them to prevent you from qualifying for lemon law. Ford did nothing when we told them our sunroof was leaking within 24 hrs of owning.