NHTSA Complaint #11478284 — 2020 FORD EXPLORER
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11478284 |
| Vehicle | 2020 FORD EXPLORER |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MD |
Consumer Description
The Ford Explorer ST when shifting into reverse, sporadically, the backup camera presents a blue screen, preventing all visibility while attempting to drive in reverse. It appears that none of the warning signals are operational when getting close to people or objects when the camera isn't working, thus presenting a hazardous condition as all safety features do not function. Apparently, there are similar recalls on some Explorer models but my particular vehicle is one that is not included in the previous pool of vehicles that are eligible for the recall repair.
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