NHTSA Complaint #11477115 — 2018 FORD FOCUS

The contact owns a 2018 Ford Focus. The contact stated that while driving the clutch was sticking. The vehicle hesitated and almost stopped before shifting into gear. The check engine warning light was illuminated. The transmission overheating message was displayed. The vehicle was towed to an independent mechanic who informed the contact that the transmission needed to be replaced. The contact called the local dealer who informed her that the clutch was rusted; however, the vehicle was not diagnosed or repaired. The contact stated the failure was similar to NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 82,171,