NHTSA Complaint #11476484 — 2016 KIA OPTIMA

The contact owns a 2016 Kia Optima. The contact stated while driving 65 MPH, the check engine warning light illuminated and the vehicle stalled. The contact was able to veer to the side of the road. The contact was unable to restart the vehicle after several attempts. The contact also stated that she smelled an abnormal gasoline odor. The vehicle was taken to the dealer where it was diagnosed that an engine cylinder had failed. The dealer informed the contact that the vehicle could not repair under NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine) unless the engine was knocking. The vehicle was not repaired. The contact stated that the engine was misfiring while driving and the vehicle would not exceed 40 MPH. The vehicle was taken back to the dealer where it was diagnosed that the engine was misfiring and oil was leaking onto the spark plugs. The dealer informed the contact that she had to pay a repair fee for spark plug replacements, and then the dealer would determine whether the engine should be replaced under the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 200,000. The VIN was not available.