NHTSA Complaint #11475811 — 2019 KIA OPTIMA

Car ran perfectly. No indications on the dash cluster until the check engine light started flashing and car went into limp mode. Got to safety off freeway to a gas station lot. Parked car. Took video of the car running while recording the dashboard. Pushed the gas while in park to hear Rod knock. It was 10pm. Had car towed home. 2 days later towed to dealer. Between time it broke down and I had towed to them. I found out about the knock sensor. I also joined a group on Facebook with hundreds of people getting screwed over. There I learned about class action and oil consumption issues. Not on any oil change was I made aware of low oil. I check my oil levels and have a high class mechanic change my oil. So first the dealer calls me and says. Technician states no oil in engine. I ask. Well why was there no oil light on? I said if there was. I’d had had my car checked. I said only thing in was flashing check engine light at the moment of failure. He advised. No the engine lights not on but oil light is. I emailed him my dash cluster video. He calls me and says. Oh you’re right. Sorry miscommunication with technician. I also sent picture of oil dipstick that showed there was oil filled to The top indicator. Advisors Response was basically a shrug. They asked for most recent 6 oil change receipts. I furnished 8. They said sludge in engine. I asked for pics. After 6 requests I received 2 pics that do not match up with pics I took of same part. So at this point per at least 200 people and myself. Kia and Hyundai are voiding warranties and not backing up their crappy engines. WE NEED HELP URGENTLY. I have not paid car payment since breakdown. I am $3700 in the hole paying for rental that I was told would be reimbursed once engine replacement was approved. Well they SUCK. Many more in my position or worse now. This is criminal and fraudulent