NHTSA Complaint #11475531 — 2015 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11475531
Vehicle 2015 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

Vehicle suddenly lost power while in operation. Vehicle was in motion approaching an intersection. When left turn indicator was activated, all lights on the instrument panel illuminated, the engine shut off, and power steering was lost all while the Vehicle was in motion approaching a intersection with stop sign. Vehicle was able to stop before entering the intersection, but would not start again and we were stranded in the middle of the road. Electrical systems appeared to be working. Battery and alternator are functioning normally. After Vehicle sat for 20min, it then was able to start and moved out of the road to a safe location. Vehicle was towed to mechanic that confirmed Battery health and alternator functioning. Vehicle was then taken to dealership for recall 210 safety repair. Dealership service unable to determine cause for loss of power while Vehicle in operation. No explanation, offer of additional service, or remedy has been offered despite requests. I do not feel it is safe to operate this vehicle in the absence of information related to the sudden loss of power during normal operation. Had this occurred in another setting with more traffic or less room for safely coasting to a stop, serious injury or worse could have resulted. The vehicle is still eligible for the 10yr 100k mile powertrain warranty and I am the original owner. We do not feel we can safely operate this vehicle and need guidance on how to proceed with pursuing a remedy to the situation from the vehicle manufacturer.

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