NHTSA Complaint #11474436 — 2014 FORD ESCAPE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11474436
Vehicle 2014 FORD ESCAPE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

March 9, 2022 I was driving my Ford Escape (Titanium AWD 2.0 eco boost 83083 miles )on hwy 20 in Niceville Fl. Without warning the vehicle stop acceleration at 45mile per hour. As I stopped applying pressure to the throttle the vehicle rpms continued to over rev on their own but the vehicle was not moving and the transmission was not engaging or shifting. I pulled over into the nearest AUTO ZONE STORE, where a tech gave me a fix finder report with codes P0751 SSA PERFORMANCE STUCK ON OR OFF MOST Likely POWER TRAIN SYSTEM. I had my vehicle towed to the nearest Ford dealership in Crestview Florida. They kept the car for a week then told me to take it to the Gary Smith Ford in Ft Walton Beach Fl because they didn't have any mechanics to work on cars. Had it towed to Gary Smith FORD where it has sat in their pkg lot for the month because they say they don't have mechanics either who can work on transmissions or cars yet. The safety issue is that it literally shuts off and doesn't accelerate creating a dangerous situation while driving. I was almost hit from behind with no way to drive out of the situation.

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