NHTSA Complaint #11474121 — 2017 CHEVROLET TRAX

ELECTRICAL SYSTEM issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11474121
Vehicle 2017 CHEVROLET TRAX
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

I bought this car from carvana in late July 2020not knowing that the car had an electrical problem. The check engine light came on in September 2020. I bought the car in and i was told a ground needed to be replaced. I got the car fixed and the check engine light ended up turning off. I ended up getting into a car accident in October 2020 because the car was still giving trouble. After getting the car fixed from the accident the check engine light has not come off no matter what repairs are done on the car.the car has been in the shop ever since and carvana won’t take the car back. I have all the documentation (invoices and police reports and insurance claims) since getting the car.

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