NHTSA Complaint #11637572 — 2017 CHEVROLET TRAX

Where to begin. I bought the vehicle brand new with 29 miles on it in April of 2017, January of 2019 I started having issues. My check engine light kept coming on and it affected my gas mileage and speed. I had stopped at a chevy dealership in Forest Lake Minnesota and had them scan the vehicle to see what was going on and made an appointment to bring it back in for a full diagnostics. I get there and they asked me if I had another vehicle with me because it would take about a week of it being there. First off, I hadn't agreed to anything yet, I still did not even know what was wrong with it yet. They ended up doing what they said was a full diagnostic on the vehicle (which cost me almost $200) came back to me and started off by telling me that I bought a "warm weather" vehicle and it in fact was my turbo that was going out. They stated that what was happening was it would freeze and what needed to be done was some sort of heating element needed to be installed, and this was going to cost me $2500 plus labor. I was out of warranty but still had my drivetrain warranty ( at this time I had forgotten I had purchased the extended warranty) I was told it wouldn't cover it. I was irate and left, was contacted a few days later by my normal dealership to replace a valve (special service) had that done, found out that the real issue was an oil and air leak. Now to fast forward to 2021- I fixed the oil and air leak 3 more times before replacing the intake cover from plastic to aluminum. Engine is still leaking oil like crazy though. That is only one piece of my issues, I keep getting a code (since 2021) P0420 which reads that it's my catalysts- since I was out of warranty I needed to wait until I could afford to do this, plus we needed to figure out which or both.. then I received the letter stating that there are issues with the turbo. Of course, I am out of warranty, now over 120k and the POS is costing me a fortune! If I had more space I could go on with my issues.