NHTSA Complaint #11579420 — 2017 CHEVROLET TRAX

I am an [XXX] living on a remote ranch in northern Montana. Owning a 2017 Chevy Trax that has be in the repair shop 6 times since October 2023 to fix the heater fan blower motor that keeps burning up, leaving me without heat or defrost. Driving home on the evening of [XXX] the fan motor burned up again (6th time since Oct. 23) and left me with out heat or defrost. At night, about 10 miles away from home, I tried to drive home. With no heat or defrost my windows started immediately fogging up . I began to try to wipe the windshield with my hand to be able to see to drive. Frost appeared on the inside of the windshield because of being cold outside. I got to my driveway and went to turn in and missed the approach because I could not see. I ended up going down a steep ditch. When I braked my vehicle a stainless steel thermos dislodged from the center console and hit my right knee, injuring me. Chevy Trax and Sonic vehicles from 2014 to 2018 have a defective pigtail from the factory, that causes the heater blower motor to burn up. No recall and as of today Chevy has not manufactured a non defective pig tail. I feel this is a really dangerous situation for people in winter climates. Never knowing when the blower motor will stop working causing impaired visibility due to the car windows fogging up. Spending over $1,800 on repairs, that can never be fixed and as my only form of transportation, I am left with out a safe vehicle to drive. On the Chevy Trax forum you will see pages of people that have the same problem . The local Chevy dealer garage will not make the damage right & are very reluctant to honor the 2 recalls I have had on this car. Arguing with me that there was rodent damage that caused the fan to burn up. Their work order says no damage to the wiring, or no short. Also blaming Landreth automotive. The fan motor burns up with in days of repair even after the last Chevy garage repaired my car themselves, after blaming it on others. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FO