NHTSA Complaint #11474098 — 2020 FORD F-250

The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that while washing the vehicle, he became aware that the windshield wiper arm was fractured. The dealer was contacted and informed the contact that the manufacturer had cancelled the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and referred the contact to the NHTSA. The vehicle was not diagnosed or repaired. The failure mileage was 17,990. Parts distribution disconnect.