NHTSA Complaint #11473863 — 2022 SUBARU OUTBACK
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11473863 |
| Vehicle | 2022 SUBARU OUTBACK |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
I have the 2022 Subaru Outback Wilderness, which is supposed to have "Gorilla Glass" for the windshield (which looks like two windshields sandwiched together), but only the outer glass was cracked. The windshield developed a cracked starting from the mid-height passenger side edge, and continued towards the driver side, stopping just prior to the middle of the windshield and then looping under. The vehicle was parked, and when I got in the vehicle the following morning I noticed the crack. I looked closely for an impact point, and there were none. I took pictures and video of the windshield. I contacted Subaru (Pembroke Pines, FL) and they said they had not heard of any issues and told me to reach out to my insurance company, which I did and they directed me to safelite AutoGlass in Miami (2757 SW 8 Street, Miami, FL. 33135) to have the windshield and safety "eyesight" recalibrated. The technician was not able to see any impact point as well. The windshield was replaced with a factory windshield "Gorilla Glass" type and the safety feathers were calibrated.
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