NHTSA Complaint #11473767 — 2018 FORD FOCUS
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11473767 |
| Vehicle | 2018 FORD FOCUS |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
My 2018 Ford Focus has less than 35K miles on it. It has sat at a dealership since December 2021 waiting on a TCM while I am stuck with car payments and zero help from Ford. Ford has stranded over 50k customers and has no ETA on this part. Their dealerships are advising customers the vehicles are safe despite the fact that they shudder, lurch while braked, and decelerate for no reason. This is a known issue that Ford already lost a lawsuit for ok earlier models and now they’ve been sued for the 2017/2018 models. NHTSA needs to investigate this. These cars are not safe and should not be on the road.
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