NHTSA Complaint #11473642 — 2018 VOLKSWAGEN ATLAS

BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT issue reported to NHTSA

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Complaint Details

ODI Number	11473642
Vehicle	2018 VOLKSWAGEN ATLAS
Component	BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
Date of Incident	January 21, 2019
Date Filed	July 13, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

The Blind Spot and Rear traffic alert keep on turning themselves off. This has been happening randomly since 2019 and the vehicle has been back to the dealer in excess of 20 times. This is a major safety issue as my wife doesn’t always realize that these systems have decided to go offline. The vehicle has been in and out of the dealer and VW technical services have been involved but is no resolution. The vehicle now has 80k miles on it but the problem first occurred at 25k miles.

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