NHTSA Complaint #11472888 — 2014 FORD ESCAPE POWER TRAIN

Complaint Details

ODI Number	11472888
Vehicle	2014 FORD ESCAPE
Component	POWER TRAIN
Date of Incident	May 25, 2022
Date Filed	July 8, 2022
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

The contact owns a 2014 Ford Escape. The contact stated while attempting to shift gear, the contact was unable to move the gear shifter. There were no warning lights illuminated. The vehicle was jump started and driven to the dealer. The dealer diagnosed the failure with the cable shifter bushing. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure was related to NHTSA Campaign Number 22V413000 (Power Train). The approximate failure mileage was 130,000. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. VIN tool confirms parts not available.

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