NHTSA Complaint #11472725 — 2017 HYUNDAI TUCSON

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11472725
Vehicle	2017 HYUNDAI TUCSON
Component	ENGINE
Date of Incident	June 24, 2022
Date Filed	July 7, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

I was driving my vehicle down the road when all of a sudden I started to lose power and my motor started rattling so I pulled over and cut the car off and I had it towed to a repair shop where they said it was a recall on my engine and my warranty wouldn't pay for my vehicle to get fixed because of the recall so I called capital Hyundai in Montgomery and they saying it's gonna be 5-6 months before my vehicle can get checked out and how do I supposed to get back and forth to work and they telling me they can't do anything about getting a rental and I would have to pay for it out of my pockets

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