NHTSA Complaint #11472069 — 2013 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11472069
Vehicle 2013 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

I was driving on the way home doing 55 mph with my kids and the car started to slow down and light began to pop up on the dashboard. The car shut off. I tried to restart it it wouldn’t restart. I called a tow truck as I was waiting in 100 degree weather with two kids someone tried to give me a jumpstart how ever when they tried to jump start it we noticed smoke coming from the hood. I went to a part store and brought another battery. Thinking it’s the battery I put the new battery in. Car still would not start. And smoke arised again as I’m Still waiting for tow truck for 7 hours @10pm tow truck finally comes. Tow truck takes car to my residence. The next day I call Carvana and silverrock they tow the car to a dealer then call me and tell me the repairs would not be covered. Even though I haven’t had the car for a two full months. I spent my entire pay check. The Mechanic from Firestone tells me it’s a starter. I get the starter fixed 804$ and The next day the same thing happens again only this time my car began to smoke much more. I’ve never experienced anything like this. I’m also paying a car note on this car and I put down more than 4000$. Can somebody please get me out of this lemon. This should not be legal.

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