NHTSA Complaint #11471871 — 2017 FORD ESCAPE

The contact owns a 2017 Ford Escape. The contact stated that while his daughter was driving at an undisclosed speed, the temperature gauge indicated that the engine was hot. Additionally, a warning chime sounded in the vehicle. The next day, the contact stated that the same failure occurred while driving 40 MPH. The vehicle was taken to an independent mechanic and it was discovered that coolant had leaked into the engine cylinders. The contact then drove the vehicle to a dealer where they confirmed the failure and gave him an estimate for a new engine block. The manufacturer was notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was 90,767.