NHTSA Complaint #11471446 — 2013 KIA SPORTAGE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11471446 |
| Vehicle | 2013 KIA SPORTAGE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WA |
Consumer Description
My engine got blown. No notice of a recall that was supposedly sent out on 4/1/2021 was received. I called Kia consumer affairs and asked if they did anything to confirm that the owners of the cars received the notice of the recall. The response I received was a sharp NO, we only send out postal notices. They never attempted to call me nor send me any type of email to ensure that I was notified in a timely manner before my engine got blown. I could have been extreme danger and put other lives including my own at risk, had this occurred at high speeds while driving. No warnings lights were lit up prior to the car engine blowing. I am concerned that because there was no confirmation of the notice being sent out, and that there are other Kia owners facing the same situation where they have not received said notice and are still driving potentially hazardous cars. This is something that Kia is well aware of, an easy email would suffice or sending a postal notice with tracking.
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