NHTSA Complaint #11700819 — 2013 KIA SPORTAGE

KIA America has rejected my appeal for an Engine replacement through the Recall , I had the KSDS, Knock Sensor Installed by North Town KIA 3900 Sheridan Drive Amherst NY , May 7 2021. The warranty I received mentioned to keep oil and filter changed every 7500 miles with 5 w 20 oil . The oil was changed by Myself and I have receipts every 5k miles or less. I was turned down for what KIA tech line said Insufficient maintenance . As in they are calling me a liar . I bought 5w 20 full Synthetic oil and filters on 12 occasions from Walmart that Fit my 2013 KIA Motor The weight was recommended by KIA and the Filters rated at 10K miles . Have worked on My cars since I was [XXX] old have thousands of dollars in tools. I do what ever maintenance that is still possible to do on newer cars . Brakes , Filters Fluid changes tire rotations Ect . If KIA would have mentioned in the Warrenty you need to take Videos I would have . Why are not receipts enough? Also the way the oil looks rite now ?? Clean on the dipstick. Have talked to 3 different car service technicians. And they said the same thing. If that motor was not maintained the oil would not look that good. I asked the dealer for the video that the technician does when they told me what I already knew. I paid 230 dollars for the diagnostic, They sent the video to KIA tech line. KIA told me I have to get a subpoena . To get a copy.. Does that tell you they may be hiding something?? So I have brought this to the attention of 3 different KIA dealers. They said hands are tied to to KIA tech line . My 2013 KIA Sportage looks as good if not better then some cars 3 years old .Everything works except The 2.4 liter motor with bad rod bearings. The car died while my Wife was driving it while at a stop light at a busy intersection. No light on dash no warning. What if it quit when she was at a high speed. No power steering, no power brakes??That is dangerous . This happened on September 4 2025, towed straight to the KIA Dealer . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF I