NHTSA Complaint #11445544 — 2013 KIA SPORTAGE

While driving my 2013 Kia Sportage at 70 mph from Wisconsin to Duluth MN, I heard a tapping coming from the engine. Very quickly, the noise escalated to a very loud knocking. At this time, I thought my engine was going to blow up while driving. I was very frightened by this experience. Then car shut off while I was driving putting myself and those behind me at rick of an accident, however I was able to pull over. I was alone. I had no idea what was happening and I was 75 miles from home. There was no WARNING indicator light to come on in my dashboard to inform me that there was an engine problem. After I steered my vehicle on the side of the road, I was able to start the car to get to the nearest gas station for help. There was no one available to help me. So I decided to drive my vehicle slowly home. That is when my engine blew-up and I could no longer drive the vehicle. I contacted KIA for Road Side assistance and they informed me the the tow would cost me near $560.00. Then I called my mechanic friend for a tow. After he arrived and looked at the engine, he looked over and under the engine and told me that a rod blew through the engine block. (Pictures available) My 2013 Kia Sportage was brought to KIA of Duluth the following day for repair. Kia of Duluth inspected the vehicle and informed me that a Knock Sensor Detection recall was not preformed on my vehicle and that my 100,000 mile Warranty had expired as I had 105,812 upon arrival. On October 27, 2021 I submitted a Claim to Kia Engine Settlement and have received no satisfaction. Further I was informed that I would be eligible for Towing and Rental Cost by Kia Consumer Affairs and KIA Engine and most resent been denied that as well. My 2013 Kia Sportage was valued at 10, 900 dollars when this happened on September 14th, 2021. I received no reimbursement. I have paid $2192.00 in towing and rental cost. This resulted in me purchasing a new vehicle.