NHTSA Complaint #11470761 — 2020 FORD EDGE

ELECTRICAL SYSTEM issue reported to NHTSA

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Crash 1 Injury

Complaint Details

ODI Number 11470761
Vehicle 2020 FORD EDGE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State OH

Consumer Description

Have had issues from day one. Lane centering hugs middle line, back up camera is black at times, when in drive screen is blank, all tools on steering have went out including turn signals, cruse control, collision avoidance flashes when no one is in front of me, brakes due to collision avoidance malfunction etc. in November 2021 car was in park ( know that for sure it was in park and not moving as fed ex came for delivery and walked around back of car to get package before accident) and rolled to front pinning me and breaking pelvis and back. During this incident the safety failed in park, anti collie on failed, 9 days in hospital and months of rehab. Again coming back from doctor lost steering controls. 7 weeks in shop and many calls to dealer and ford motor they replaced main wiring harness stating to me in an email and in person this was the cause of all issues including the roll over. Just got car back on 6/17/22. Shall see if this fixes problem but I don’t even want to drive this car anymore! Total miles to date 17,000

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