NHTSA Complaint #11470124 — 2016 HONDA PILOT

Transmission has hard shifts and jerking when accelerating at a normal rate and approaching your designated speed. This occurs almost daily as the problem persist and started occurring approximately 36,000 miles. I also had an issue when I was trying to accelerate up a mountain where the transmission did not want to switch to a lower gear and accelerate. Instead the gear was stuck and I had to remove my foot from the gas pedal and try again. I have taken the vehicle too two different dealerships and they could not replicate the problem. One dealership checked the transmission cooler and stated it was in good condition. I believe they cannot replicate it because every time a technician takes the vehicle on a test drive they accelerate at a high rpm level which the vehicle will not replicate the issue. Now it is doing it through more than one gear change. Feels like the transmission is going to break at any point