NHTSA Complaint #11470071 — 2016 HYUNDAI TUCSON

ELECTRICAL SYSTEM issue reported to NHTSA

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Fire

Complaint Details

ODI Number 11470071
Vehicle 2016 HYUNDAI TUCSON
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

I was on my way to work as normal. There were no warning lamps or other notifications/signs of a problem when all of a sudden, my vehicle started decelerating. I looked in the rearview mirror and saw smoke. I immediately pulled over and the smoke increased. Within a matter or seconds flames started to shoot out from under the hood. I don't know if the fire started from something electrical or engine-related but it spread fast! Before the police and fire truck arrived at the scene, my car was engulfed in flames! This was a terrifying and horrific experience! Prior to this, I had to replace all of the motors on the windows and noticed the jerky movements when driving in Turbo mode that I was told was normal. I didn't even have the car for 2 years! When I contacted Hyundai about the windows, they did nothing and the Rep referred me to get rid of it! I should have listened.

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