NHTSA Complaint #11469639 — 2020 FORD EXPLORER POWER TRAIN

Complaint Details

ODI Number	11469639
Vehicle	2020 FORD EXPLORER
Component	POWER TRAIN
Date of Incident	June 16, 2022
Date Filed	June 16, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

While driving on a busy , high speed road the pre collision error message came on the screen. It felt like the truck started applying brakes causing us to jerk. Although I tried I could not accelerate. Several error messages were sent to the ford app about the Powertrain. This put my kids and my safety in jeopardy. Our speed was greatly reduced and someone easily could have hit us. This is the second time I’m taking this truck in for service with the same problem. I have less than 25 k miles on this truck. This should not be happening.

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