NHTSA Complaint #11468812 — 2021 JEEP GRAND CHEROKEE SUSPENSION

Complaint Details

ODI Number	11468812
Vehicle	2021 JEEP GRAND CHEROKEE
Component	SUSPENSION
Date of Incident	October 15, 2021
Date Filed	June 11, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

Unknown. Suspension issue/s cause car to jitter and vibrate (unsettled washboard-like ride quality) on the road. Suspension is standard-- not air suspension. Noticeable vibrations/jittering at speeds over 35mph. Makes steering difficult. Makes driving exhausting, as every undulation is transferred into the cabin. Issue has not yet been inspected by dealer or manufacturer. No warning lights--- but it is a suspension system, so a warning light is not likely. This is a brand new vehicle. It should not be exhibiting these problems. I have tested the same model from several different years and none exhibit this ride characteristic, it is just my vehicle.

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