NHTSA Complaint #11468744 — 2020 FORD EXPLORER POWER TRAIN

Complaint Details

ODI Number	11468744
Vehicle	2020 FORD EXPLORER
Component	POWER TRAIN
Date of Incident	May 6, 2022
Date Filed	June 11, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

My car has a transmission problem. 6 times now, it fails to re engage after I took my foot off the gas pedal. This happens when I am attempting to accelerate after slowing down in fast moving traffic when I really need to be able to accelerate. This caused a very dangerous situation due the the fact that I am trying to get into a faster moving lane of traffic. This put me and others around me at risk. The car is at the dealership now. They say that they have identified the problem. No parts are available to fix the problem. Covid, you know!!! 6 weeks for parts! There are many complaints on the internet expressing the same problem. I also read that Ford has been buying some of this year and model back due to "This" problem. What does NHTSA know? There have been "Warning Messages", But when driving at 70-75mph and there is a problem like this, I did not have time to read it before it disappeared. Scared the crap out of me as I was put into a dangerous situation.

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