NHTSA Complaint #11468209 — 2019 TESLA MODEL 3

BACK OVER PREVENTION issue reported to NHTSA

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Complaint Details

ODI Number 11468209
Vehicle 2019 TESLA MODEL 3
Component BACK OVER PREVENTION
Date of Incident
Date Filed
Mileage 65,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The contact owns a 2019 Tesla Model 3. The contact stated that while the vehicle was in reverse, the Back Over Protection camera failed to display an image on the screen. The contact stated that he received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) several months ago. The dealer was contacted and stated that the parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and advised the contact to call the NHTSA to file a complaint. The approximate failure mileage was 65,000. Parts distribution disconnect.

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