NHTSA Complaint #11467853 — 2016 KIA OPTIMA

The contact owns a 2016 Kia Optima. The contact stated that while driving approximately 70 MPH, the engine seized and the vehicle lost motive power. The contact stated that the power steering, brakes, and accelerator pedal became inoperable. The vehicle was towed to the residence. The vehicle was not taken to be diagnosed or repaired. The contact stated that the vehicle was included in a warranty repair however, parts were not available. The manufacturer was not made aware of the failure. The approximate failure mileage was 84,798. The consumer stated the vehicle was repaired at the owners expense but remains unsafe. Also, the consumer stated she was guaranteed reimbursement by Kia over 7 months ago, and consistently trying to recoup the cost of the repairs, but to no avail.