NHTSA Complaint #11467235 — 2020 JEEP WRANGLER VISIBILITY/WIPER

Complaint Details

ODI Number	11467235
Vehicle	2020 JEEP WRANGLER
Component	VISIBILITY/WIPER
Date of Incident	March 24, 2022
Date Filed	June 2, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Drivers side visor fell from mount and dangled by wires in front of me while driving. I needed to hold the visor with my left hand while steering with the right until I could come to a safe stop. Not ideal when the sun is in shining into my eyes. I was able to jam the visor back in but it will fall out if I move it too much, so I dont use it. The dealer said they had never heard of it and wants me to leave it with them but that is very inconvenient and I dont expect them to fix it under warranty. The internet has many accounts of this happening and DIY modifications to fix it.

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#11637971 — January 23, 2025 — While driving at highway speed needed to use the visor as my vision was lost rounding a curve into direct sunlight. U...

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