NHTSA Complaint #11466748 — 2017 HYUNDAI TUCSON

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11466748
Vehicle 2017 HYUNDAI TUCSON
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

While taking my children to school my check engine light came on and then a knocking sound started from the engine bay and a hesitation almost to the point of a stall began to happen. I have spoken to a couple of mechanics and they said the engine will need to be replaced. We do not have a Hyundai dealer less than 1 hour away so I have spoken to other certified mechanics first before having the vehicle towed due to the cost of towing. This is an exact match to the issue reported in NHTSA Campaign Number 21V72700 but Hyundai does not have the VIN for my vehicle listed in the recall campaign. The vehicle has 93,000 miles on it and they will not honor the 10 year/100,000 mile warranty due to me being the second owner and no recall issued for my VIN so I am out of a vehicle and no way to get it repaired.

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