NHTSA Complaint #11466348 — 2011 FORD EXPLORER

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11466348
Vehicle	2011 FORD EXPLORER
Component	ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Date of Incident	March 16, 2022
Date Filed	May 27, 2022
Mileage	168,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ND

Consumer Description

The contact owns a 2011 Ford Explorer. The contact stated that while a friend was driving approximately 45 MPH, the driver inhaled an excessive amount of carbon monoxide. The friend accidentally drove into a ditch. The vehicle was pulled out of the ditch by nearby residents. The driver was not injured. There were minor damages to the passenger’s side front of the vehicle. The vehicle was taken to the local dealer who diagnosed a failure with plugs underneath the engine. The plugs were not replaced. The manufacturer was notified of the failure. The approximate failure mileage was 168,000.

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