NHTSA Complaint #11466057 — 2015 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11466057
Vehicle 2015 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

Was diving the car and experienced system failure, no prior warnings or issues. Had regular oil changes throughout, however, a few days ago in normal driving conditions, the check engine light began flashing and car felt like it was losing power. Had to pull over to the side of the road and shut the car down. Vehicle would not restart and had to have the vehicle towed to the nearest dealer. Dealer informed us that the "engine was locked" and had to be replaced, car only has 62K miles on it. Research online has uncovered others that have had the same experience and issue with the 2015 sonata that has resulted in replacement of the entire engine. Dealer has not confirmed if repairs will be covered, but if we had been in a high traffic area the car losing power suddenly without warning could have resulted in serious injury getting the car out of fast paced traffic. There appears to be an known issue, as when we asked the dealer about others on-line who have had this happen, dealers response was "we have seen this before, yes." But, now we have been close to a week without a car, no loaner from the dealer, and no indication on how this will be fixed.

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