NHTSA Complaint #11465255 — 2011 HYUNDAI SONATA ENGINE

Complaint Details

ODI Number	11465255
Vehicle	2011 HYUNDAI SONATA
Component	ENGINE
Date of Incident	April 12, 2022
Date Filed	May 19, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

WHEN DRIVING, I WOULD GET AN UNUSUAL LOUD ALARM SOUND, THEN THE CAR START TO CUT OFF, COULDN'T STOP THE CAR USING THE BRAKES, HAD TO WAIT UNTIL IT SLOWS DOWN, USUALLY WHEN I'M IN TRAFFIC, WHICH IS DANGEROUS. THIS HAS HAPPENED SEVERAL TIMES OFF/ON, I WOULD GET WARNING SAYING CHECK BRAKE, WHEN ALL THIS IS HAPPENING, NO WARNING BEFORE THE ALARM SOUND OR WHEN THE CAR HAS CUTOFF. TOOK CAR TO HYUNDAI IN OLIVE BRANCH, MS ON 04/22/2022, THEREFORE IT HAS NOT BEEN REPAIRED, I WAS NOT OFFERED A LOANER CAR, I ASKED FOR A LOANER, SHE (LEXI) QUICKLY SAID "THEY DON'T OFFER LOANER CARS" SO I'M HAVING TO BORROW A VEHICLE TO GET TO WORK. I'VE CALLED, LEFT MESSAGES, NO ONE HAS RETURNED MY CALLS.

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