NHTSA Complaint #11464966 — 2018 DODGE DURANGO

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11464966
Vehicle	2018 DODGE DURANGO
Component	SEATS
Date of Incident	May 14, 2022
Date Filed	May 17, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The active headrest restraint deployed in the vehicle with no collision. It deployed randomly. It looks like there is a broken part inside the headrest. I just bought the car. I have complained to the dealer because it wasn't like that when I test drove it but I saw it after I bought it and was driving it home. Could have happened during the final detailing.

Related Complaints for the 2018 DODGE DURANGO

Other SEATS Complaints

#11621275 — October 22, 2024 — There is definitely something wrong with the headrests on the durangos. I was vacuuming my seats and i used the passe...

#11612364 — September 3, 2024 — The front passenger side headrest Safety mechanism deployed as I was driving down the road and upon looking at it, a...

#11609717 — August 20, 2024 — I was sitting in my car in the car line to drop my children off at school and the passenger seat headrest busted open...

#11609777 — August 20, 2024 — The AHR system for the passenger seat failed. While sitting in the school line for one of my kids, the passenger head...

#11517079 — April 14, 2023 — While stopped at a traffic light, the drivers side front headrest exploded forward hitting my wife in the back of the...

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