NHTSA Complaint #11612364 — 2018 DODGE DURANGO

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11612364
Vehicle	2018 DODGE DURANGO
Component	SEATS
Date of Incident	August 30, 2024
Date Filed	September 3, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The front passenger side headrest Safety mechanism deployed as I was driving down the road and upon looking at it, a piece inside is broken. when the headrest deployed, it hit my passenger in the head, pushing him forward and give him a headache it came out so hard and fast I brought the car to the dealership today, 9/3/24 they said other year, Durango have a recall, but my year is not one of them there were no warning lights.

Related Complaints for the 2018 DODGE DURANGO

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#11609717 — August 20, 2024 — I was sitting in my car in the car line to drop my children off at school and the passenger seat headrest busted open...

#11609777 — August 20, 2024 — The AHR system for the passenger seat failed. While sitting in the school line for one of my kids, the passenger head...

#11517079 — April 14, 2023 — While stopped at a traffic light, the drivers side front headrest exploded forward hitting my wife in the back of the...

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